Privacy Policy
Last Updated: August 5, 2026
Stellar Signings respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how Stellar Signings collects, uses, stores, and shares information when you visit our website, submit an inquiry, schedule a consultation, subscribe to emails, use our live chat, or engage our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide through our website, including:
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Your name
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Email address
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Telephone number
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Mailing or service address
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Company or organization
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Job title or professional role
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Requested service
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Preferred appointment date and time
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Signer location or requested service location
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Destination country for international documents
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Preferred language
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Information submitted through contact forms
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Information submitted through booking or consultation forms
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Newsletter subscription preferences
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Messages submitted through live chat
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Communications sent by email, telephone, or text message
For professional-partner inquiries, we may also collect information about your organization, transaction volume, service area, document requirements, and anticipated signing needs.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies and similar technologies, including:
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Internet Protocol address
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Browser and device type
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General geographic location
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Pages visited
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Time spent on the website
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Referring website
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Date and time of access
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Website interactions
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Technical and performance information
This information helps us maintain website security, understand how visitors use the website, and improve its performance.
2. How We Collect Information
We may collect information when you:
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Submit a contact or partner-inquiry form
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Schedule a consultation through Wix Bookings
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Subscribe to the Stellar Signings email list
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Communicate through the website’s live chat
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Call, email, or text Stellar Signings
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Request information about a service
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Engage Stellar Signings for notary or signing services
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Interact with cookies, analytics, or other website features
The date and time selected through Wix Bookings reserve an initial consultation. They do not automatically confirm the final date or time of a notarization, signing, apostille submission, or document-preparation service.
3. How We Use Your Information
Stellar Signings may use personal information to:
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Respond to inquiries
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Review service requests
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Conduct consultations
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Determine which service may be appropriate
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Provide estimates or confirm pricing
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Coordinate mobile, in-office, or remote appointments
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Schedule consultations and signing appointments
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Communicate appointment requirements
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Provide requested notary and signing services
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Coordinate witnesses, language assistance, delivery, or other requested support
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Communicate with professional partners
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Send appointment confirmations and service updates
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Maintain business and transaction records
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Improve our website and client experience
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Protect the website from fraud, misuse, or security threats
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Comply with legal, regulatory, insurance, and recordkeeping requirements
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Send newsletters or marketing communications when permission has been provided
We may also use non-identifying or aggregated information to understand website activity and improve our services.
4. Consultation, Appointment, and Calendar Information
Stellar Signings uses online scheduling tools to manage consultation requests and appointments. Information submitted through the booking system may be used to contact you, review your request, coordinate availability, and schedule the final service.
Booking information may be synchronized with business calendar tools, including Google Calendar, for scheduling and appointment management.
Calendar integrations may process information such as your name, contact details, appointment type, requested time, and notes associated with the consultation.
5. Live Chat and Automated Assistance
The website may offer AI-powered or automated live chat assistance.
Information entered into the chat may be processed and stored by Stellar Signings and the technology providers that operate the chat feature. Chat responses are provided for general informational purposes and may not account for every document, jurisdiction, or individual circumstance.
Automated responses do not constitute legal advice and do not confirm that a document is eligible for notarization, apostille processing, authentication, or acceptance by a receiving organization. Service requirements, pricing, and appointment details must be confirmed directly by Stellar Signings.
Do not submit Social Security numbers, complete financial account numbers, passwords, copies of identification, medical records, or confidential legal documents through the live chat unless Stellar Signings has specifically instructed you to use an approved secure method.
6. Email and Marketing Communications
When you subscribe to the Stellar Signings email list, we may send:
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Notary guidance
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Service announcements
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Client resources
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Business updates
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Blog content
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Educational information
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Promotional messages
You may unsubscribe at any time by selecting the unsubscribe link included in an email or contacting Stellar Signings directly.
Unsubscribing from marketing communications will not prevent us from sending necessary messages concerning an inquiry, consultation, appointment, transaction, or requested service.
Wix recommends obtaining appropriate consent for email marketing and provides tools for subscriber opt-in fields and consent checkboxes.
7. Cookies and Tracking Technologies
The website uses cookies and similar technologies to support essential website functions, maintain security, remember preferences, measure performance, and understand visitor activity.
Cookies may include:
Essential Cookies
These are necessary for the website to operate properly, maintain security, process forms, and support booking features.
Functional Cookies
These help remember visitor selections and improve website functionality.
Analytics Cookies
These help us understand how visitors use the website, which pages they view, and how the website performs.
Marketing Cookies
When enabled, these may be used to measure marketing activity or provide more relevant communications.
Visitors may manage cookie preferences through the website’s cookie banner or their browser settings. Disabling certain cookies may affect website functionality.
Wix explains that Wix sites may use essential cookies for security, stability, fraud detection, platform performance, and core site operation. Third-party apps and integrations may place additional cookies governed by their own policies.
8. How Information Is Stored
This website is hosted on the Wix.com platform. Information submitted through the website may be stored through Wix databases, applications, servers, and related systems.
Information may also be stored through service providers used for:
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Scheduling and calendar management
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Email communication
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Newsletter distribution
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Website analytics
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Live chat
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Payment processing, when applicable
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Document or workflow management
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Business recordkeeping
These providers may process information in the United States or other jurisdictions where they or their service providers operate.
Wix maintains its own privacy practices governing information processed through its platform.
9. How We Share Information
Stellar Signings may share information only when reasonably necessary to operate the business, respond to your request, provide a service, or comply with the law.
Information may be shared with:
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Wix and website-hosting providers
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Booking and calendar providers
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Email and communications platforms
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Live-chat technology providers
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Analytics and website-performance providers
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Payment processors, when applicable
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Shipping, courier, or delivery providers
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Witnesses, interpreters, or appointment-support providers when requested
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Title companies, attorneys, lenders, signing services, or other professional partners connected to a transaction
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Government agencies involved in apostille, authentication, or certification requests
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Professional advisers, insurers, accountants, or legal counsel
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Law-enforcement or regulatory authorities when legally required
We do not sell personal information for monetary consideration.
10. Professional Partner and Transaction Information
When Stellar Signings is engaged by a title company, attorney, lender, signing service, real estate professional, or another organization, information may be received directly from that organization.
Information relating to the appointment may be shared with the hiring organization as needed to:
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Coordinate the signing
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Confirm appointment status
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Report completion
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Address document issues
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Complete scanbacks
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Arrange shipping or delivery
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Follow transaction instructions
The hiring organization may maintain its own privacy practices and responsibilities concerning your information.
11. Payment Information
When payment is accepted through an online payment provider, payment information is processed by the applicable third-party payment processor.
Stellar Signings may receive limited transaction information, such as payment status, transaction amount, payment date, and billing contact details. We generally do not directly store complete credit-card numbers or banking credentials submitted through a third-party processor.
Payment providers maintain their own privacy and security practices.
12. Information Security
Stellar Signings uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, online platform, or electronic transmission can be guaranteed to be completely secure. Visitors should avoid transmitting highly sensitive information through standard website forms, email, or live chat unless specifically instructed to do so.
13. Data Retention
We may retain personal information for as long as reasonably necessary to:
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Respond to an inquiry
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Provide requested services
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Maintain appointment and transaction records
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Meet legal and regulatory obligations
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Resolve disputes
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Enforce agreements
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Maintain insurance or accounting records
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Protect the business and its clients
The retention period may vary based on the type of information, service provided, applicable law, and contractual or professional requirements.
14. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have the right to request:
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Access to personal information held about you
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Correction of inaccurate information
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Deletion of certain personal information
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A copy of certain personal information
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Withdrawal of consent
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Restriction of certain processing
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Opt-out from certain marketing communications
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Information about how your personal information has been used or shared
These rights may be subject to legal exceptions, identification requirements, and record-retention obligations.
To submit a privacy request, contact:
Please include your name, contact information, the nature of your request, and enough information for Stellar Signings to locate the relevant records. We may need to verify your identity before completing the request.
15. Third-Party Websites
The website may contain links to government agencies, educational resources, social media platforms, business partners, or other third-party websites.
Stellar Signings does not control and is not responsible for the privacy, security, accuracy, or content practices of third-party websites. Visitors should review the privacy policies of any external website they access.
16. Children’s Privacy
This website is not directed to children under 13, and Stellar Signings does not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has submitted personal information without appropriate authorization, contact us so the information can be reviewed and, when appropriate, deleted.
17. International Visitors
If you access the website from outside the United States, your information may be transferred to, stored in, and processed in the United States or another country where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws where you live.
18. Changes to This Privacy Policy
Stellar Signings may update this Privacy Policy periodically to reflect changes in services, technology, legal requirements, or business practices.
Updates will become effective when posted on this website. The “Last Updated” date at the top of the policy will indicate when revisions were made.
19. Contact Stellar Signings
Questions, concerns, or privacy requests may be directed to:
Stellar Signings HQ
200 Central Ave, Suite 400
St. Petersburg, FL 33701
Phone: 727-260-3800
Email: team@stellarsignings.com